In researching wikis I found the following information--the wiki is “the simplest online database that could possibly work”. Wikis work best in organizational cultures in which there is a high level of trust and control by the users of the system. I gathered that wikis basically is a way to manage knowledge. Knowledge management practices offer many benefits for libraries. They can help improve efficiency, accuracy, and consistency of information use within the organization and the librarians and administrators can carry out their work more effectively. I see this facilitating improved communication between all levels of the library . I think that libraries can be more competitive because in an era with constant change, it is a way to exhibit a rapid transfer of knowledge. This will provide better services to customers. Also, a library's employees will be able to make their knowledge about a specific subject matter or area of interest available to other librarians which would improve the overall service to customers.
Wikis seem to be extremely helpful in the library setting.
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